Business Analysis Foundation Training

1. Introduction & Course Orientation

• Objectives, roadmap & learning outcomes

• Role of a Business Analyst in today’s organisations

• Overview of tools: BA frameworks, documentation techniques

2. Fundamental Concepts & Techniques

• Business analysis lifecycle & BABOK® alignment

• Stakeholder identification and engagement strategies

• Effective requirements elicitation: interviews, workshops, surveys

3. Requirements Engineering

• Writing clear, measurable business & functional requirements

• User stories, use cases, acceptance criteria

• Prioritisation frameworks (MoSCoW, Kano, ROI)

4. Process Modelling & Optimization

• Core process modeling — BPMN fundamentals

• SWOT & gap analysis techniques

• Introduction to Lean & Agile process improvement (SIPOC, Value Stream Mapping)

5. Data Analysis & Visualisation Basics

• Data literacy: understanding common business metrics

• Creating insightful dashboards (Excel, Power BI basics)

• Communicating data-driven insights effectively

6. Stakeholder Communication & Presentation

• Advanced stakeholder mapping & analysis

• Crafting persuasive presentations & status reports

• Conflict resolution & negotiation skills

7. Solution Assessment & Validation

• Creating test cases & acceptance criteria

• UAT planning & coordination

• Measuring success & performance KPIs

8. Tools & Software

• Hands‑on with req‑analysis tools (e.g., Jira, Confluence, Trello)

• Wireframing/prototyping with tools like Balsamiq or Figma

• Basic version control & collaboration practices

9. Agile, Scrum & Hybrid Frameworks

• Business analyst’s role in Agile environments

• Writing Agile user stories & participation in Scrum events

• Integrating BA practices in hybrid (Agile-Waterfall) models

10. Capstone Project & Certification

• Real‑world case study: end‑to‑end analysis to solution delivery

• Presentation to a mock stakeholder panel

• Feedback, Q&A, and certification assessment
   

 Target Audience

• Aspiring business analysts

• Product owners & project managers

• IT professionals transitioning to BA roles

• Functional managers involved in digital transformation